Frequently Asked Questions
Everything you need to know about the world's most adaptable furniture.
What makes Sactionals different from a regular sectional?
Sactionals are completely modular, consisting of 'Seats' and 'Sides' that can be rearranged into hundreds of configurations. They feature removable, machine-washable covers and are designed to grow and change with your home over time.
How long does shipping take for custom orders?
Quick Ship items typically arrive within 1-2 weeks. Custom covers and specialized configurations are handcrafted and usually ship within 4-6 weeks to ensure the highest quality standards.
Are the covers really machine washable?
Yes! Most of our fabric options are designed to be machine-washed and hung to dry. This makes Loved by Lovesac products ideal for homes with pets, children, or anyone looking for easy-to-maintain furniture.
Do you offer a warranty on your products?
We stand by our quality. We offer a Lifetime Guarantee on Sactionals hard pieces (frames and springs) and a 3-year warranty on soft pieces like inserts and covers.
Can I add more pieces to my Sactional later?
Absolutely. One of the best benefits of our system is that you can always buy additional Seats and Sides to expand your setup as your living space grows.
What is the 'Lovesac' filling made of?
Our Sacs are filled with a proprietary blend of shredded Durafoam. Unlike bean bags, this premium foam never goes flat and provides a cloud-like sitting experience that contours to your body.